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Tips on selecting calling cards and using instructions

Tip on the hidden Charges
 If you see 'For maximum minutes, this card must be fully used for one call' or 'Minute information is based on entire card is used in one single call' or any similar message in the calling card websites, it means that there might be some hidden charge on the card which is not disclosed to you.
Click Here to review Calling Cards Before You Buy!

Things to know about a calling card (Phone Card)!

 Better options to save time in dialing the numbers!

 Things you should know about buying a prepaid phone card!

Things to know when using the prepaid phone card!

Things to know about a calling card/Phone Card:

What are the Prepaid Calling Cards (Phone Cards)?

 Phone cards that are prepaid by the purchaser, offer the consumer the convenience of making long distance calls, domestically or internationally without using cash or telephone credit cards.

The cards provide long distance minutes based upon the specific rates set by the carrier. As calls are made, the usable minutes are automatically deducted from the card balance.

What are the VOIP Phone Cards?

Once the customer dials the local or toll free access number, the VOIP (Voice Over Internet Protocol) gateway sends the call over the internet to the carrier that was configured in the system for that destination. The carrier routes the call to the destination via the internet and then routed to the local phone connection. Consumer will not be able to notice how the call was routed, but sometimes call quality may help you in finding the card type.

Surcharge/ Processing Fee:
There may be a processing fee that is charged for processing an order or handling a phone call. This will be added to your total amount at the time of checkout. So when you buy calling cards, you may want to calculate the per minute based on the total purchase amount, not based on the total minutes mentioned on the card.
A basic measurement to record the length of a phone call. If you made a two minute phone call on a phone card with three minute rounding, your call would be billed for a full three minutes.
Very few cards may never expire, but majority of the cards will have an expiration date. Any unused minutes on a phone card will be forfeited at the point of expiration. Also the rates may change without the prior notice. That's why buy in smaller denominations and try to use it with in a limited period of time.

Taxes per call and/ or on the order:
Some calling cards also have a tax and a maintenance fee. The tax is deducted from each call that you make. This can be the cause of the card providing fewer minutes because the total number of minutes advertised on the website are based upon the complete usage of the card on one call.

A fee that is charged when a telephone call is connected to the recipient. Your calling card will be charged as soon as the recipients phone rings regardless of the usage of the minutes. Even though when there is no connection fee, you have to check to see if any additional fees, taxes and hidden charges may be applied on the calls.
A fee that is charged typically per week/ by-weekly / monthly / by-monthly. Sometimes the charges will be deducted from the total balance as soon as you start talking. The charge has the effect of reducing the available minutes on the phone card. For example, if you have purchased a $5.00 prepaid phone card with a 50’ Weekly Maintenance Fee and did not use all of your minutes on the first call, 50’ would be deducted from the card. An additional maintenance fee will be deducted thereafter until the balance reaches to zero.
A Personal Identification Number is the unique tracking code associated with an individual prepaid phone card. When you are purchasing the calling card from a store, make sure the card comes in a sealed envelope or has a sticker covering the PIN. If you purchase online and doesn't have the full card amount or the minutes per card displayed in the website, you can always contact the site admin and ask for the refund or a new card. Since this number can be used by anyone who can get access to it, note the number in a safe place.

The phone number you will dial first before entering your PIN and making a phone call.
A company that creates and sells telecommunications products such as prepaid calling cards. Now a days, there are lots of new companies offering calling cards using VOIP (Voice Over Internet Protocol) technology, might be cheaper, but quality may be poor compared to fiber optic cable lines and satellite communication.
Make sure that the calling card you are buying does have Customer Service contact Toll Free phone number and/or email address with the calling card. Try calling the number before you purchase the card. A busy signal on the customer service line could be a tip off of problems to come. You may need the customer service phone number in case if you loose minutes without connecting.

Most of the calling cards received electronically by email are non-refundable. However In case of incorrect pin or if the pin stops working in the middle, you can contact the customer service.

Better options to save time in dialing the numbers

1). Use 'Memory Dial' calling feature to redial.
Tired of dialing calling card access numbers, pin numbers and the destination numbers?
 If your telephone have the
Memory Dial feature for storing phone numbers, it will be easy to dial the same calling card again and again.
The simple steps:
  Your phone might have the programming or store memory options. Use these features to store the toll-free number or the access number in memory 1 on your phone keypad and calling card number in an other memory 2, then the destination number on memory 3.
In this following example Numbers 1, 4, 7 used for calling U.K. friends number
 and 2, 5, 8 used to call an other number in USA and 3, 6, 9 are used to call Canada.

1 2 3
4 5 6
7 8 9
* 0 #

Ex: On a Vtech cordless phone Press Prog + 1 + 1800Number + Mem buttons to store the toll-free or connecting number. Then Press Prog + 1 + Destination number + Memory button.
When ready to call someone, just dial Mem + 1 and so on. Follow similar steps to store other numbers. This procedure may vary from phone to phone.

When you have to dial the same calling card number or phone number again and again, it will be easy to dial this way.

2). Buy Pin less Dial or Rechargeable Calling cards.
In recent days, the calling card companies are selling pin less calling cards that recognizes  your phone number when you dial one of their the toll free or local access numbers. You can also buy rechargeable calling cards. Rechargeable option makes it easy to remember one pin number to reuse it again and again.

Things you should know about buying a prepaid phone card

  • Read about all the charges: Before you purchase the card, be sure to read the fine print about all the charges. These charges often include activation fees, access fees, weekly or monthly service fees, Taxes and additional charges for calling from a pay phone. Avoid buying prepaid phone cards that make no disclosures.

  • Always Calculate the final cost of per minute or per call: After you have read all the fine print, do the math to figure out what you will actually be charged. The actual costs may be significantly higher than the advertised rate per minute.

  • Expiration date of the card: Some cards may never expire, but many cards will expire with in a time frame listed with the card. You need to be sure that you will be using all amount on the card before it expires. Otherwise you will loose that balance.

  • Make sure the phone card is new and never used: If you are buying from a retailer/store, check to see the cover seal and pin should not be exposed. Anyone who copies the PIN can use the phone time you’ve already paid for. If you buy from a website and received by email, check the total available minutes to match the advertised total minutes on your first call.

  • Ask Your Friends. You may have friends or relatives who have used the card. Some of the questions you might consider:
    • Were they charged for a call when there was no answer or when the line was busy?
    • Was there a minimum charge for each call? For example, were charges based on a minimum of three minutes even though the call lasted only 30 seconds?
    • Was the access number not available because of a constant busy signal?
  • Buy multiple cards for various destinations:
  • Buy a small denomination: If the carrier is a company you’ve never heard of, or you don’t know someone who can vouch for the card, buy a small denomination card first and see if you like the service.

Things to know when using the prepaid phone card

Note the calls made using that card:
You can write down the number called and minutes used per each call so that you can use these details to contact customer service in case if you have lost minutes due to the poor connection. The service provider might have a call log in central computer through which the phone calls are routed.

When Lost Minutes or card is not working:

  • You may have used all the time remaining on your card or the card may have expired. Verify this first.
  • Call the customer service number printed on the card or received by email and explain your problem to the representative immediately.
  • If not satisfied, return your phone card to the place where you purchased it and ask for a refund.

Most of the calling card retailers want you to shop at their website with confidence and be totally satisfied with your purchase. In the unusual event of defect or failure of phone cards sold, you may get a prompt replacement of the card(s) or lost minutes will be made.




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